My order has failed but the funds have still been taken from my account?Updated a year ago

We understand that sometimes hiccups happen, and there could be various reasons behind a failed transaction. One common reason could be if the billing address you provided during checkout doesn't match the address registered with your card.

But no need to fret! If your funds are currently pending, don't worry—they're just reserved and will be back in your account within 1-2 working days.

For more details on failed orders and authorization codes, we've got you covered feel free to reach out to us. We're here to lend a hand and make sure everything runs smoothly for you! 💕