We're happy to help! During opening hours we aim to get back to you within an hour 💜

Call our sales team to place your order 💜

SimplyHair

Order confirmation

Shipping Options

Cut-Off Time

Returns & Exchanges

Changes & Cancellations

Payments

Customs Charges

Can I place and order over the phone?

I had to reschedule my client/appointment due to a late delivery.

My order has failed but the funds have still been taken from my account?

Order FAQ

Orders & Deliveries

Sample Packs

Stock availability

Subscriptions

Gift cards

How many packs of hair do I need?

How long do your extensions last?

I can't find the product/colour/length I'm looking for?

Do you sell curly/wavy hair extensions?

Can you perm your hair extensions?

Can I use heated tools on my hair extensions?

What aftercare should I use on my extensions?

Can I use purple shampoo on my extensions?

What grade is your hair?

How many colours do you have?

Can I have a free colour ring?

Can I have a colour match?

The colour I want to buy is out of stock.

Do you stock ombre/balayage extensions?

Can I dye/tone my hair extensions?

Why is my colour is different from last time?

My extensions don't match my colour ring?

Colour FAQ

Products

Do You Offer Trade Accounts?

Trade Accounts

Terms of service

Our Products

Time Sensitive Fittings

Taking Delivery Of Your Order

Returns and refunds

Trade Discount T&Cs

Consequential Losses

Missing Products

Faulty Products

Contact us

Our Hair

Company

Information about shipping, delivery and ordering from us.

Information about our stock availability and products.

General information, Missing products, Faulty Products

Information about our team, stores and how to get in touch.

All articles

Categories

Orders & Deliveries

Products

Trade Accounts

Terms of service

Company