<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Want a taste of our fabulous hair goodies? We&apos;ve got you covered! &#x1F308;&#x2728;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We&apos;d be more than thrilled to send you a snazzy sample pack, complete with hair samples in all our fitting methods and a super cute booklet introducing you to all our awesome products! &#x1F60D;&#x1F4E6;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Just click right <a href="https://www.simplyhair.co.uk/pages/sample-pack-request">here</a> to fill out our quick request form, and voil&#xE0; - your sample pack will be on its way to you in no time! &#x1F48C;&#x1F495;

Sample Packs

<span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The item I want is out of stock. Can I pre-order?<span style="font-size:12pt;font-family:Comfortaa,cursive;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We totally get it &#x2013; anticipation is real, right? But for now, pre-orders are not on the menu. No worries, though, we&apos;ve got something even better! You can hop on our exclusive waitlist, and we&apos;ll shoot you an email the moment this coveted product is back in action! How exciting is that?! &#x1F48C;&#x1F495;<span style="font-size:12pt;font-family:Comfortaa,cursive;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">And hey, we&apos;re all about finding the perfect match for you! If you&apos;re open to some hair-love alternatives while you wait, just give us a shout! We&apos;re here to make sure you find that dreamy hair match that&apos;ll leave you swooning! &#x1F60D;&#x1F308; <span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">How often are items restocked?<span style="font-size:12pt;font-family:Comfortaa,cursive;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We&apos;re all about keeping those goodies in stock, but sometimes life surprises us, and products might take a little vacation! Don&apos;t worry, though, we&apos;re on it! Our team works hard to restock everything within a month, so you won&apos;t be without your faves for long! &#x1F6CD;&#xFE0F;&#x1F389;<span style="font-size:12pt;font-family:Comfortaa,cursive;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you&apos;re itching to know the exact date when your desired product will be back in the spotlight, just give our fantastic customer services team a shout right here and we&#x2019;ll let you know ASAP! We&apos;ve got your back! &#x1F31F;&#x1F6D2;

Stock availability

Our subscription service. We've got an amazing deal just for you! Get an extra 5% off (Yup, you heard that right!) on top of your trade discount when you subscribe to any of the fabulous foils in the link below! 🛍️💖 It's super easy and totally hass

<div id="isPasted" style="box-sizing: border-box; text-align: center; color: rgb(0, 0, 0); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.325px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Our subscription service<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We&apos;ve got an amazing deal just for you! Get an extra 5% off (Yup, you heard that right!) on top of your trade discount when you subscribe to any of the fabulous foils in the link below! &#x1F6CD;&#xFE0F;&#x1F496; It&apos;s super easy and totally hassle-free!<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Here&apos;s the scoop: You get to pick the products you love, and we&apos;ll deliver them right to your doorstep, just the way you want them! Choose how often you want those goodies to arrive, and we&apos;ll take care of the rest! &#x1F69A;&#x2728;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">And guess what? There&apos;s no need to worry about commitments! You&apos;re in charge, so feel free to pause, tweak, or cancel your subscription anytime, all for FREE! &#x1F64C;&#x1F49C;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Ready to start this fabulous journey? Just click <a href="https://www.simplyhair.co.uk/collections/subscription-products">here</a>, and you&apos;ll be on your way to the best hair days ever! &#x1F483;&#x1F308;<h2 style="text-align: left;" id="what-you-need-to-know"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">What you need to know</h2><div id="isPasted" style="box-sizing: border-box; text-align: center; color: rgb(0, 0, 0); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.325px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.325px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin-bottom: 0px;"><span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">When you sign up for our amazing subscription products, you&apos;re in for a stress-free delivery experience. Here&apos;s what you need to know:<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You&apos;ll select the products you love, and we&apos;ll deliver them to your chosen address on the schedule you&apos;ve set! All subscriptions still follow our regular terms and conditions for non-subscription orders. So you&apos;ll be covered every step of the way! &#x1F6CD;&#xFE0F;&#x1F496;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">All you need is a trade account set up under your own name and accurate and valid card details. This info is the key to a seamless subscription experience so when it&apos;s time for your subscription goodies to be shipped, we&apos;ll charge the payment card on file. Easy peasy, right? &#x1F4B3;&#x1F485;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The total price you pay for your fab subscription goodies includes VAT, so no hidden surprises and if you ever want to cancel or adjust your subscription, you can do this in your account area. Depending on the timing, some orders might already be on their way, but any future subscriptions will be cancelled without a hitch! &#x1F6D1;&#x270C;&#xFE0F;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you decide to reactivate your subscription later, just keep in mind that the prices may differ from when you first joined. But no worries, we&apos;ll always have some fabulous deals waiting for you! &#x1F483;&#x1F389;<h2 id="cancellation"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Cancellation</h2><span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You&apos;re the boss of your SimplyHair subscription! If you ever want to cancel, it&apos;s as easy as pie! Just head to your account or give our awesome customer service team a shout-out here, and we&apos;ll handle it for you!&#xA0;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Just remember, if you decide to cancel, give us a heads-up at least 24 hours before your next scheduled delivery date. That way, we can make the magic happen and adjust things for you! &#x1F5D3;&#xFE0F;&#x1F308;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Keep in mind, though, that if you let us know about the cancellation within 24 hours of your next scheduled delivery, we&apos;ll still charge and send that order your way. But don&apos;t fret, we&apos;ll make sure all future deliveries are cancelled smoothly! &#x1F483;&#x1F6D1;<h2 id="termination-or-refusal-by-us"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Termination or refusal by us</h2><span id="isPasted" style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We reserve the right to suspend, refuse or cancel your subscription at any time in our sole discretion without notice or explanation. If we do this, you will only be charged for orders that have been shipped to you.<h2 id="discontinuation-of-design"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Discontinuation of design</h2><span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Sometimes, our foils might get a fabulous makeover or a little update. &#x1F485;&#x1F31F;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If that happens, don&apos;t worry! Your subscription will automatically switch to the most similar and equally amazing alternative. &#x1F504;&#x1F308;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We&apos;ll always keep you in the loop with an email notification, just to make sure you&apos;re totally happy with the change. &#x1F48C;&#x1F604;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">And hey, if the new foil doesn&apos;t suit your style, no worries at all! You can easily change or cancel your subscription if needed. We want to make sure you&apos;re 100% satisfied!&#xA0;</div></div>

Subscriptions

<span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Do you offer gift cards?<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Absolutely!&#xA0;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">With our gift cards, you&apos;ll be giving the gift of fabulous hair and endless styling possibilities! &#x1F308;&#x1F487;&#x200D;&#x2640;&#xFE0F;&#x1F495;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can find these little gems listed on our website, just waiting to be gifted <a href="https://www.simplyhair.co.uk/products/simplyhair-gift-card?_pos=1&amp;_psq=gift-cards&amp;_ss=e&amp;_v=1.0">here</a>! <h2 id="how-long-are-your-gift-cards-valid-for"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">How long are your gift cards valid for?&#xA0;</h2><span id="isPasted" style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Our fabulous gift cards are valid for a whole year after purchase! That gives the lucky recipient plenty of time to treat themselves to some gorgeous hair goodies! &#x1F5D3;&#xFE0F;&#x1F495;<h2 id="isPasted"><span style="font-size: 24px; font-family: Comfortaa, cursive; color: rgb(221, 183, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Can I exchange a gift card for cash?</h2><span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Currently, we don&apos;t have an option to exchange gift cards for cash. But don&apos;t worry, there&apos;s a silver lining! &#x1F4AB;&#x2728;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you&apos;ve changed your mind or have a different plan in mind, you might be eligible for a refund to your original payment method.&#xA0;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Our fabulous customer services team is here to assist you with any questions or concerns you may have. Just click&#xA0;<span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://help.simplyhair.co.uk/en-US/contact">here</a><span style="font-size: 12px; font-family: Comfortaa, cursive; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to get in touch with them! &#x1F4DE;&#x1F48C;

Gift cards

Frequently asked questions about our products and services.

Frequently asked questions about our colours

Colour FAQ

We're happy to help! During opening hours we aim to get back to you within an hour 💜

Products

Categories

FAQ

Colour FAQ

Articles

Sample Packs

Stock availability

Subscriptions

Gift cards