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FAQ

Frequently asked questions about our products and services.

How many packs of hair do I need?

For our Nano Tip, Stick Tip, and Nail Tip hair extensions, we recommend 8 packs for a full head and 4 packs for a half head. Each pack is packed with 20 strands of gorgeousness! 😍. As for our Tape hair extensions, you'll want to go for 5-6 packs for

How long do your extensions last?

All our hair is double-drawn and 100% human Indian Remy. Talk about luscious locks! 🌟✨ So with proper TLC, you can enjoy your hair for a sweet 3-5 months. But guess what? Many of our amazing customers have seen their hair slay for up to a dazzling 1

I can't find the product/colour/length I'm looking for?

We've got some seriously stunning hair extensions just waiting for you! But just a heads up - not all lengths and colours are available in every range. 😊💕. If you don't spot a certain colour or length on the product page, it usually means we don't

Do you sell curly/wavy hair extensions?

Let's talk about waves and curls - currently, we don't have curly or wavy extensions in stock.  But hear us out - there's a good reason for it!. Waves and kinks can be oh-so-unique and vary from client to client, making it a real challenge to find th

Can you perm your hair extensions?

You can perm hair extensions, however, as hair extensions are already processed, with any additional processing (especially blonder hair) you cannot guarantee what the outcome and quality will be with the end result. We would strongly recommend perfo

Can I use heated tools on my hair extensions?

You're totally free to use heated styling tools on our hair - that means curling, straightening, you name it! 🌟💁‍♀️ But, we've got a little hair secret for you - it's best to keep those tools below 180 degrees. Why? Because we want to keep your hai

What aftercare should I use on my extensions?

To keep your extensions looking fab and feeling oh-so-soft, we've got some SimplyHair aftercare magic just for you! ✨💁‍♀️. Here's the scoop - we've got a fantastic range that'll have your back:. 🌟 Hair Extension Shampoo. 🌟 Hair Extension Condition

Can I use purple shampoo on my extensions?

Hey, beautiful blondies and silvers!. Purple shampoo to the rescue! 💜✨ It's the secret weapon many of our customers swear by to keep their hair looking fab and brass-free! 🌟💁‍♀️. Guess what? We've got a sulfate and paraben-free purple shampoo that

What grade is your hair?

Grading, grading, grading - it's a tricky little thing! Each supplier has their own unique grading system, which can make judging hair a bit like solving a hair puzzle! 🧩💁‍♀️. But fear not, we've got you covered! Our hair is a fab 5A when it comes