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Can I change the shipping address on my order?

Last updated on Jan 20, 2026

If you wish to change your shipping address, please contact either our live chat or customer service team within 10 minutes of placing your order. Our live chat widget can be found on the bottom right hand side of your screen. Our Customer Service team are reachableĀ at hello@simplyhair.co.uk.

If your request is made out of business hours, your request will be processed the following day, and you will receive confirmation once your shipping address has been changed.

You will need to include your order number, the current shipping address postcode and the full shipping address that you wish to have your parcel shipped to in your message, so that we can service your request as quickly as possible.