Home Orders Can I cancel my order?

Can I cancel my order?

Last updated on Jan 20, 2026

If you’d like to cancel your order, please get in touch with us as soon as possible, ideally within 10 minutes of placing it, as we work quickly to process and dispatch orders.

The quickest way to reach us is via our Live Chat, which you’ll find in the bottom right corner of your screen. You can also contact our Customer Service team at hello@simplyhair.co.uk.

If you send a cancellation request outside of our business hours, don’t worry, we’ll aim to process it within the first 10 minutes of the next working day.

Once your order has been successfully cancelled, you’ll receive a confirmation email to let you know it’s been taken care of.