Home Returns Can I exchange an item?

Can I exchange an item?

Last updated on Nov 04, 2025

At the moment, we don’t offer direct exchanges. However, you're more than welcome to return any items you no longer need, and we’ll issue a refund once they’ve been received and checked by our returns team.

To get started, please complete our Returns Form.

A few things to keep in mind:

  • All returned products must be in a resalable condition, with the tamper-proof bands still intact.

  • Be sure to include your order number inside the parcel to help us process your refund quickly.

  • For your own peace of mind, we recommend using a tracked delivery service when sending your return.

If you need different items, the quickest way is to place a new order through our website.